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Senior BI and Strategy Manager
M-KOPAJob description
ROLE
M-KOPA is seeking dynamic individuals to take a key position within the Uganda Management Team.
The individual would excel at solving strategic business problems as well as at achieving operational improvements. He or she would be equally comfortable between conducting analyses and supporting field operations. The role will support the business on key internal strategic, business development, data analytics, research, operational, and cross-department projects that drive commercial success.
The role requires strong analytics and a track record of driving business impact.
RESPONSIBILITIES
1. Drive Value and Business Improvements
- Assisting M-KOPA Uganda’s Management in identifying, analyzing, problem solving and executing on the business’s highest priority problems, questions, and initiatives
- Drive strategic, operational, and cross-functional improvement initiatives across the company
- Manage and work with teams across the business to implement, execute, and operationalize business improvement initiatives to become operationally self-sufficient
- Support company-wide strategic projects such as international expansion, new product and channel development
- Work as a liaison and thought partner with M-KOPA’s Group business intelligence, market development and commercial and operational teams to drive improvements in M-KOPA Uganda
2. Drive Insights from Research and Analysis
- Oversee M-KOPA’s piloting and research priorities to drive key business insights
- Conduct original research and drive rapid and rigorous analyses
- Upskill staff in how to use research methodologies and analytical tools to support critical decision-making
- Drive thinking on new ways M-KOPA can understand its customers, products, channels, etc. and convert these into action plans for the business
- Drive continuous improvement in the operations of the business
3. Operational Change Management
- Lead key operational change projects within the business to ensure successful change management
- Use data analytics, modelling, and deep field experience to understand complex problems and recommend practical and easy to operate solutions
- Drive results within the business, e.g., through greater sales, better engagement, improved credit
- Be an inspiring and strong leader and manager within the overall M-KOPA business
About M-KOPA
At M-KOPA, our aim is to increase access to life-improving technologies at huge scale. We do this through an innovative credit model – pay-as-you-go asset financing – of which M-KOPA was an early global pioneer. With offices in Nairobi, Kampala, Lagos, and London, M-KOPA serves over 1 million low-income households in Sub-Saharan Africa. Since its commercial launch in 2012, M-KOPA has made its name in off-grid solar power, providing customers with solar panels and solar-powered lights, televisions, radios, fridges, and more – this is often our customers' first access to electricity.
M-KOPA's affordable credit model can also be applied to assets beyond off-grid solar power, and in 2019, we began providing credit for smartphones, which enables our customers to move from feature phones to smartphones and improve their connectivity, communication, and information access. Today, smartphone financing is a rapidly growing business line – with enormous opportunities for innovation and increasing our customer impact.
M-KOPA currently employs over 1,000 full-time staff across its operating countries. We value progress, innovation, pragmatism, collaboration, and – most of all – our customers. We have been well recognised for our pioneering business model and scale.
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