Job description

About Company: 

SAWO is a product born purely out of the need for a revolution in the authentication service. SAWO, not only bestows a service but an experience that is unique and swift. It's a B2B SAAS company whose API Integration enables one-tap authentication on your app (Android, iOS) and web to provide a passwordless and OTP-less authentication experience. Their story, therefore, originates from day-to-day situations we all face, and we all want a solution to, like not receiving an OTP in low service areas, remembering passwords for elderly people, logging in to an app to order food in a crowded metro in Delhi, Chennai and even Bangalore, inputting OTP to book your next local while being in a local in Mumbai, ordering farm equipment in a pind in Punjab or even booking a cab in Rajasthan, or, ordering those last-minute gifts anywhere in the world. In short, SAWO is on a mission to create a password and OTP-less India where anything and everything is one tap away.

About the role:

They are looking to on-board a Community Engagement Manager for SAWO and the location is open to Bangalore Mumbai and Delhi.

If you are a tech-savvy professional, experienced in social media, PR and promotional events, they would like to meet you. The ideal candidate has exceptional oral and written communication skills and can develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with the community.

They are an equal opportunity employer and the pay is competitive to the market standards.

Responsibilities

• Identify key community leaders across the globe [specifically in India] to be strategic partners and onboard them into our programs.
• Set and implement community engagement campaigns to align with marketing and media strategies.
• Track, analyze, and communicate key quantitative metrics to develop and execute against partnership goals. 
• Organize and participate in events to build community and boost brand awareness.
• Coordinate with Marketing, PR and Communications teams to ensure brand consistency.
• Liaise with Development and Sales departments to stay updated on new products and features.
• Build relationships with tech influencers, academic and cultural communities, STEM communities, potential customers, industry professionals and journalists.
• Stay up-to-date with digital technology trends.
• Liaise amongst communities to create and nurture relationships for SAWO Labs.

Does this sound like you? 

Must have:

• 4 to 8 years work experience working with community engagement - online/offline marketing, engagement, networking and relationship building with developers.
• Past experience working with a start-up and a growing company. 
• Past experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series or writing an email, newsletter).
• Excellent verbal and written communication skills.
• Ability to identify, track and interpret online and offline engagement metrics .

Preferred: 

• Past experience working with B2B or Tech or SAAS products. 
• Past experience growing and managing a team from scratch.

Candidate Attributes:

• Extrovert and a pleasant personality.
• Self starter.
• Growth mindset.
• Passionate about the technology space.
• Adaptable