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Device Repair Technician

M-KOPA
Full time
Apply by 24 December 2020

Job description

  1. Carry out component analysis of customized connecting cables, bulbs, Torches, TVs, Fridges, Radios, Solar control boxes ,panels and phones.
  2. Carry out the initial screening and QA of all M-KOPA faulty devices.
  3. Carry out repairs of all M-KOPA products.
  4. Participate in conducting stock take.
  5. Refurbishment and “making new” of all repaired products before dispatch
  6. Preparing daily, weekly and monthly reports.

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About M-KOPA

At M-KOPA, our aim is to increase access to life-improving technologies at huge scale. We do this through an innovative credit model – pay-as-you-go asset financing – of which M-KOPA was an early global pioneer. With offices in Nairobi, Kampala, Lagos, and London, M-KOPA serves over 1 million low-income households in Sub-Saharan Africa. Since its commercial launch in 2012, M-KOPA has made its name in off-grid solar power, providing customers with solar panels and solar-powered lights, televisions, radios, fridges, and more – this is often our customers' first access to electricity.

M-KOPA's affordable credit model can also be applied to assets beyond off-grid solar power, and in 2019, we began providing credit for smartphones, which enables our customers to move from feature phones to smartphones and improve their connectivity, communication, and information access. Today, smartphone financing is a rapidly growing business line – with enormous opportunities for innovation and increasing our customer impact. 

M-KOPA currently employs over 1,000 full-time staff across its operating countries. We value progress, innovation, pragmatism, collaboration, and – most of all – our customers. We have been well recognised for our pioneering business model and scale.

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