New Product Development Officer
Melvins TeaDepartment: Production
Position reports to: Quality Control/ Tea Master
Job Purpose Summary: The purpose of this role is to assist with the end to end coordination of the new product development, enhancing/improving the already existing products, introduction of the new product to the market, gathering customer feedback to enhance the products and monitoring their consumption in the market.
Objective:
Key Responsibilities and Accountabilities:
1. Idea generation; tasked with creating and tracking ideas in new product development e.g. new product lines, product line extensions, repositioning, cost reduction measures and improving/ revising existing products.
2. Conduct market research for the new product creation process through;
3. Prototypes development for all product categories where improvements will be derived from such prototypes
4. Feasibility analysis/Concept testing through different methods such as surveys (and sometimes qualitative methods) to evaluate consumer acceptance of a new product idea prior to the introduction of a product to the market.
5. Conduct market testing which involves identifying the characteristics that are most important to our customers and test those attributes, repeatedly.
6. Liaise with focus groups to collect feedback from the customers in product features
7. Commercializing the new products through coordinating promotions and product launches
8. Assist in New Product Development, risk assessment, management and mitigation activities.
9. Implement process improvements to achieve product quality and productivity.
10. Schedule team meetings to discuss about product issues and ideas.
11. Perform product inspections to identify and rectify any defects.
12. Participate in designing activities and supplier visits to monitor the designing
13. Working with cross functional teams to support NPD processes e.g product launches, analyzing sales reports for decision making
Knowledge, Skills and Experience
Person Specifications
Key Success Factors
About Melvins Tea
Founded on a passion for the finest tea, we focused obsessively on building a world class company with several strong Melvin’s brands. We flavor our teas with only 100% natural ingredients. The result – A range of teas that were flavorful, fun and refreshing.
Over the years as our reputation grew, and our reach spread, it became equally obvious that people throughout the country shared this desire for a cup of tea that was much more than simply refreshment, but an enjoyable, memorable and a satisfying experience, leading to the launch of our very own first Tea House – Melvins TeaHouse in the upmarket Lavington Mall.
Today, Melvins Teas serves millions of cups a year. The product base has expanded to include lines; not only flavored teas but herbal and fruit infusions including green, orthodox and purple tea.