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Senior Product Manager - Backend / Mobile
M-KOPAJob description
About the role
M-KOPA is seeking to hire three Senior Product Managers to lead their back-end and mobile product charters. This role sits at the nexus between the business and technology to drive the software development of the features our customers want most. This is a unique opportunity to drive products that are touched by millions of African users and create real impact.
Responsibilities:
- Own either our suite of back-end services that powers customer facing features and internal tools or our mobile app, depending on the role assigned.
- Work closely with market research teams to understand user needs, define product vision, and advocate for the voice of the customer throughout the product lifecycle.
- Solicit big ideas from our customers and all corners of the business and distill them into our product backlog.
- Help diverse business stakeholders come to consensus on backlog prioritization and clarify relevant trade-offs.
- Manage the product to achieve goals and hit feature launch timelines.
- Collaborate closely with engineering during the development cycle to make judgment calls as engineering constraints arise, with a bias towards shipping valuable work each sprint and iteratively improving on it later.
- Write feature specifications in user stories along with acceptance criteria in Gherkin syntax format.
- Work closely with designers to develop and refine wire frames and process flows to ensure a delightful user experience.
- Lead the team by influence, modeling Product Management best practices for the product team and the business. You are comfortable advocating for process improvements that will clear the path for you to do your best work.
Required Experience:
- 4+ years of experience in a product management role, ideally at a product company
- Experience working with products at some level of scale (doesn't need to be in the millions of users, but at least tens of thousands)
- Exceptional stakeholder management skills
- Excellent verbal and written communication skills, especially technical writing
- Ability to work closely with engineers and designers and "speak their language"
- Strong sense of ownership
Nice-to-have:
- Experience working on B2C products.
- Experience working in a fast-paced startup culture.
- Comfortable writing in Gherkin format.
- SQL/programming knowledge.
- Ability to read/write API documentation.
About M-KOPA
At M-KOPA, our aim is to increase access to life-improving technologies at huge scale. We do this through an innovative credit model – pay-as-you-go asset financing – of which M-KOPA was an early global pioneer. With offices in Nairobi, Kampala, Lagos, and London, M-KOPA serves over 1 million low-income households in Sub-Saharan Africa. Since its commercial launch in 2012, M-KOPA has made its name in off-grid solar power, providing customers with solar panels and solar-powered lights, televisions, radios, fridges, and more – this is often our customers' first access to electricity.
M-KOPA's affordable credit model can also be applied to assets beyond off-grid solar power, and in 2019, we began providing credit for smartphones, which enables our customers to move from feature phones to smartphones and improve their connectivity, communication, and information access. Today, smartphone financing is a rapidly growing business line – with enormous opportunities for innovation and increasing our customer impact.
M-KOPA currently employs over 1,000 full-time staff across its operating countries. We value progress, innovation, pragmatism, collaboration, and – most of all – our customers. We have been well recognised for our pioneering business model and scale.
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