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Recovery Officer
Cycle ConnectJob description
About Cycle Connect
Cycle Connect is on a mission to increase income for smallholder farmers in East Africa through productive asset-financing and training. The organization's unique blend of assets, inclusive financing, and training allows our team to connect farmers to the necessary tools to move forward.
Key Responsibilities| Recovery Officer
The Recovery Officer will be responsible for the recovery of non-performing loans and written off loans as per the Cycle Connect recovery guidelines by:
- Handling the recovery of all loans above 180 days in arrears as well as written off loans, in collaboration with the Branch Managers and the Credit officers, obtain a list of non-performing loans and closely follow them up for collections as per collections guidelines.
- Achieving set targets for recoveries of non performing watch portfolio loans and written off loans.
- Creating a filing system for all loans received from the branches &documenting all the collections efforts undertaken for each case.
- Following up on non-performing loans and written off and document efforts made in recovering them.
- Monitoring the loan repayment accounts of non-performing loans and written off loans and ensure collections of any amounts thereon.
- Working closely with local authorities to follow up on their progress.
- Recommending waiver of accumulated interests and penalties on non performing and written off loans to management.
- Developing a list of lessons learnt during recovery for strategic guidance on our lending business.
- Making weekly and monthly reports to the Head of Credit on progress of collections efforts.
- Maintaining and updating written and electronic loan follow up records, as well as other client or group documents.
- Performing other tasks deemed necessary by the supervisor.
Note: This is a one year contract, with the subsequent possibility to extend.
Location: Work location will be in the Acholi and Lango sub regions. 80% of your time will be in the field; 20% in office in Gulu or Lira. Working hours will be 40 hours per week and flexibility will be required based on the market needs, which might include working weekends or early evening hours.
Who We're Looking For
- A Minimum qualification of diploma or degree from recognized university or college in Finance, Business, Micro finance or related field.
- More than 2 years’ experience in Credit operations at Branch level.
- Strong computer skills.
- Fluency in English and Luo (Acholi, Langi).
- Ability to ride long distances on a motorcycle daily.
- Process management skills.
- Advanced people and relationship management skills
About Cycle Connect
Cycle Connect is a socially-driven business that delivers products and services to rural farmers in Uganda. Cycle Connect believes that distance should not be a barrier to opportunity and that is why it works on serving last-mile farmers.
Millions of farmers are financially excluded and yet need access to assets on credit. This is where Cycle Connect delivers, as it specializes in offering productive assets on financing plans, reaching the most last-mile customers, and offering low barrier loan terms built for farmers, enabling them to increase their income and in turn propel their communities forward.
Cycle Connect began its full-time operations in 2014 and early-on pivoted to a blended enterprise and impact model. The organization has been adding a number of assets in their portfolio, including oxen and plough, bicycles, motorcycles, grinding machines, and a rich pipeline for even more.
To date, the organization has worked with over 8,000 farmers across two different branches backed by a 40 member team. Cycle Connect is venturing through an exciting time of rapid growth and scale throughout Uganda and is therefore looking to expand their team.
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