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Stock Allocations Assistant

M-KOPA
Full time
Apply by 20 May 2021

Job description

The main purpose of a Stock Allocation Assistant is to perform system allocation of stock to the sales team.

KEY JOB FUNCTIONS (Main activities undertaken by the jobholder and reflective of the most important features of the job)

  1. Receive stock in the system on behalf of remote Sales Supervisors and airtel stores
  2. Take tickets from Sales Supervisors and allocate them to DSRs on the system within SLA
  3. Address any concerns about stock allocations
  4. Any other tasks assigned to them by the supervisor

EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/EDUCATION REQUIRED

  • Experience with a ticketing system or customer service is an added advantage.
  • Computer literate – Fast in typing and a good ability to navigate through interactive web portals.
  • College diploma in any field.


NOTE: The incumbent should be willing to work for 6 days a week, 8 hours a day in any time slot (e.g 12 pm to 8 pm) from Monday to Saturday.

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About M-KOPA

At M-KOPA, our aim is to increase access to life-improving technologies at huge scale. We do this through an innovative credit model – pay-as-you-go asset financing – of which M-KOPA was an early global pioneer. With offices in Nairobi, Kampala, Lagos, and London, M-KOPA serves over 1 million low-income households in Sub-Saharan Africa. Since its commercial launch in 2012, M-KOPA has made its name in off-grid solar power, providing customers with solar panels and solar-powered lights, televisions, radios, fridges, and more – this is often our customers' first access to electricity.

M-KOPA's affordable credit model can also be applied to assets beyond off-grid solar power, and in 2019, we began providing credit for smartphones, which enables our customers to move from feature phones to smartphones and improve their connectivity, communication, and information access. Today, smartphone financing is a rapidly growing business line – with enormous opportunities for innovation and increasing our customer impact. 

M-KOPA currently employs over 1,000 full-time staff across its operating countries. We value progress, innovation, pragmatism, collaboration, and – most of all – our customers. We have been well recognised for our pioneering business model and scale.

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