Hey there! This job has expired.
Fault Analysis Engineer
M-KOPAJob description
JOB PURPOSE:
To work in the Fault Analysis Team in assessing all commercial products, understanding and documenting the root cause for the failures observed, and completing any subsequent repair work for any and all devices handled by the Fault Analysis Team.
KEY JOB FUNCTIONS
- Work on all returned devices with the aim of providing accurate failure analysis reports
- Work with the fault analysis manager to streamline repair processes for returned devices
- Work with the fault analysis manager to ensure accurate repair trackers that are used in the data collection processes which ensures accurate representation of failure data
- Work with the fault analysis manager to prepare Power BI visualizations that accurately represent the failure data from the aforementioned repair trackers
- Work with the fault analysis manager to provide analysis of data recorded by devices that are currently with customers in the field.
- Any other additional responsibility within the scope of the role that enables effective management of product repairs
EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED
1. Education: Electrical or Electronics Engineering degree would be ideal.
2. Experience:
- At least 1 year in electrical engineering/fault analysis/repair operations ideally working on solar products
- Experience in Electrical or electronics engineering.
- Experience working with energy storage systems e.g. lithium-ion batteries.
- Hands-On experience working with embedded systems
- Well versed with the various systems, tools, and procedures used in failure analysis
- Basic experience with Python and Power BI would be an added advantage.
About M-KOPA
At M-KOPA, our aim is to increase access to life-improving technologies at huge scale. We do this through an innovative credit model – pay-as-you-go asset financing – of which M-KOPA was an early global pioneer. With offices in Nairobi, Kampala, Lagos, and London, M-KOPA serves over 1 million low-income households in Sub-Saharan Africa. Since its commercial launch in 2012, M-KOPA has made its name in off-grid solar power, providing customers with solar panels and solar-powered lights, televisions, radios, fridges, and more – this is often our customers' first access to electricity.
M-KOPA's affordable credit model can also be applied to assets beyond off-grid solar power, and in 2019, we began providing credit for smartphones, which enables our customers to move from feature phones to smartphones and improve their connectivity, communication, and information access. Today, smartphone financing is a rapidly growing business line – with enormous opportunities for innovation and increasing our customer impact.
M-KOPA currently employs over 1,000 full-time staff across its operating countries. We value progress, innovation, pragmatism, collaboration, and – most of all – our customers. We have been well recognised for our pioneering business model and scale.
Powered by 