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HORECA Sales Executive

Java House
Full time
Apply by 06 August 2021

Job description

  • Propose and implement business development strategies for HORECA markets that are in line with Foodscape and wholesale distribution capabilities thus enabling sustainable revenue growth
  • Responsible for building current and useful competitor data base, that helps create the business impact analysis and associated business continuity plan, citing mitigation and contingency planning
  • Responsible for customer contract retention, by ensuring that service delivery performance is adequately tracked and in line with or exceeds customer expectations, that any contract negotiations support a successful outcome and by maintaining satisfactory relationships with the customer
  • Responsible for the creation of the customer care policies and procedures that provides systemic professional and relevant engagement which ensures said customers have full confidence in Foodscape capabilities
  • Understands and communicates the target transfer price point, and business approved gross margins before the product engineering phase to ensure that the culinary development, procurement and manufacturing teams are efficient in their associated work streams
  • Identifies and resolves revenue collection issues as and when they arise, thus protecting cashflow and eliminating write off
  • Engages appropriate external market research organizations as and when justified and approved to ensure that accurate and relevant data is provided regarding revenue development or protection of existing revenue streams
  • Responsible for the protection of cash flow by ensuring that payment terms are fully agreed and included in the sales contract, and that the business is fully protected by appropriate transit insurance and all other risk categories
  • Responsible for the creation, capture, collation and/or analysis of all documentation relating to sales activities, including (but not limited to) invoices, contracts, export documentation, certificates of analysis, certificate of origin and system item codes
  • Fully aware of the governance policies regarding his sphere of engagement, and acts at all times within that framework whilst monitoring his staff for the same matter

Requirements

  • Uses extensive industry knowledge and commercial acumen to spot commercial opportunities where others may not
  • Regularly thinks out of the box and encourages others to engage in such brainstorming activity to promote buy-in from key stakeholders and customers 
  • Acts as the ‘eyes of the customer’ by holding high culinary standards tasting Foodscape product as a matter of routine and adopting a team-based 5-why approach to resolving variation in product versus specification 
  • Works well within a matrix structure but is aware of how to engage peers to prevent the development of a ‘silo’ style culture
  • Self-motivated able to implement formal and informal KPI’s to identify performance drift and resolve all known causes external prompting
  • Highly professional and affable with a naturally high standard of appearance
  • An enthusiastic driver but naturally precise and detailed in documentation and process adherence

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About Java House

Java House, commonly referred to as ‘Nairobi Java’, opened its first store in 1999 at Adam’s Arcade in Nairobi. With the aim of introducing gourmet coffee drinking culture in Kenya, the first outlet was a coffee shop and later the brand evolved to an American diner style restaurant to its present-day status as a 3 -day part coffee-led, casual dining concept.

Java House is now one of the leading coffee brands in Africa and has grown to have outlets in 14 cities across 3 countries in East Africa (Kenya, Uganda and Rwanda). It has also birthed two sister brands Planet Yoghurt, a healthy, tasty and fun frozen yoghurt store and 360 Degrees Pizza, a casual dining restaurant.

“Welcome to Java. A home away from home”

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