Job description

AMI enables ambitious businesses across Africa to thrive through practical tools and training. We equip entrepreneurs with tools to build their business, help companies train their teams and run work readiness programmes for young people. Our programmes combine blended learning journeys, and online and mobile content with in-person workshops and on-the-job practice and support.

 AMI is expanding rapidly. We have raised investment, opened offices in Nairobi, Johannesburg and Kigali and trained over 35,000 people in 23 African countries.

AMI is now looking for a Sr. Product Manager - Tech represents the “voice of the customer” by managing the technical product roadmap, defining, scoping and documenting features that meet key customer needs, and managing the team to maintain and prioritize the backlog. You will ensure that the team is working on stories that maximize business value and deliver necessary fixes and functionality to all customers.

This is a chance for an outstanding technical product leader to be part of Africa’s transformation, and to help shape, build and scale one its most innovative social businesses.

The Senior Product Manager will report directly to the Chief Product Officer and be responsible for the overall product roadmap and development related to AMI’s learning application(s). In coordination with the CPO, the SPM will spend time with customers and prospects (and do significant user testing), lay out strategic roadmaps for tech product development, detailed scoping of core functionality, and coordination of the development teams to deploy finished product. You will be the intersection of business needs, user experience and technology.

The SPM will also manage the tech product team, including direct supervision of the Product Manager who looks after the team responsible for SCRUM management, user support, user education, engagement and technical support and QA for the learning application. The SPM will ensure technical support processes and documentation are in order.

Responsibilities

Strategic vision and roadmap for core technical product

• Vision for tech product: Support the development and implement product tech vision (3-5 years). Strategy for tech product: Articulate clear plan for achieving vision, including resources, team, processes required to get there.
• Support strategic decision-making through delivery of comprehensive platform analysis

Development of core technical product

•  Product communication and user feedback loops
•  Work with key stakeholders across the company to ensure successful product releases
• Act as an ambassador for the product internally and externally

 Skills & attributes

• Strong interpersonal skills | As someone influencing several departments and seeking feedback from a range of stakeholders, you need strong interpersonal skills. You will be an effective communicator at all levels.
• Strategic thinking | You will need to analyse and implement the strategic roadmap for the product and make difficult decisions. You will be able to understand business needs and translate them in to development priorities and plans.
•  Analytical skills | You will need to research and analyse market, platform and user feedback data and make use data to influence decision making.
• Technical product management | Familiar with Scrum and Agile project development .
• Initiative and execution of tasks | MUST be able to work independently, take initiative to solve problems and proactively address issues and follow tasks through to completion
•  Personal | Motivated, self-starter, independent worker.

Education and Experience

• Bachelor Degree in information management, computer science, or related field. Significant experience will be considered in lieu of degree level qualification.
•  Experience in technical project management, EdTech experience for bonus points.
• Experience in data analysis, project management and user feedback are an asset.