office environment

Using Collaboration to Achieve Growth

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How Odyssey Capital is winning by tapping into teamwork.

“I think one of the reasons many people change jobs is because they don’t feel included. They don’t feel valued, and sometimes there’s a factor of, as much as you’re present, your voice isn’t necessarily heard.” These are powerful words from Vivienne Mukoko, Human Resources Manager at Odyssey Capital Ltd. In her role, Mukoko is tasked with making sure the right people in each department are equipped with the tools they need to succeed. At a microfinance institution like Odyssey, tapping into teamwork and collaboration is essential. This ensures quick turnaround time on decision making to ensure a process as timely and effective as possible for their clients. Vivienne affirms that a solution-oriented approach with a focus on teamwork and support puts Odyssey in position to succeed as they continue to grow.

Working with colleagues to meet deadlines

Walking into the offices of Odyssey Capital it’s easy to feel the excitement. There is seemingly always a conversation going on between co-workers. Vivienne is proud of how this has manifested in terms of team success: “It’s a lot of work, but you’ll enjoy the interaction and support you’ll need while you do it. That’s one big aspect of it. High energy, high pressure, very inclusive, interactive. Your ideas will always be taken into consideration at any point in time. That’s fun.”

It’s also helped Odyssey employees to rely on one another for help and assistance when it’s needed. “Let me give an example of a situation. You have a deadline. Now you won’t be 100% on every deadline you’re trying to meet. At one point you have idea blocks and what not. You have a colleague who has come to your desk, you share with your colleague. They might suggest another co-workers you should speak to in order to assist you. Or if it’s something in line with what they’re doing, they will give their own suggestions.”

Quicker turnaround time

Vivienne has also attributed the culture of teamwork at Odyssey with speeding up the amount of time it takes to solve on-the-job issues: “Courtesy of that collaboration, you sort out challenges way faster. Anyone is willing to provide input into any challenges you’re facing.” Since this collaborative workplace is part of the larger company culture,  “there’s also reduced bureaucracy. The turnaround time for decision making is very quick. You make a proposal, it’s listened to, then we determine what we need to do to implement it. Then we hit the ground running. That’s something that’s not common in many organizations, I love it.”

Putting in the work to succeed together

While a workplace of mutual respect and appreciation is enjoyable, Vivienne doesn’t want that to be confused with a lack of hard work. Instead, it’s this culture of knowledge sharing and problem solving that elevates the productivity and output of the whole team. “I wouldn’t want to lie to you that it’s heavenly, it’s lovely, we come to hang and high five and go home. Not necessarily. It’s a lot of work, it requires a lot of creativity and ownership. Still, the fact that the people we have right now are capable of tapping into teamwork, focusing on supporting one another and winning as a team as opposed to winning as an individual is really special.”

Vivienne also acknowledges that this type of working environment may not be for everybody. A few of the qualities that make someone successful at a company such as Odyssey include: being able to think about strategy in a focused way, being curious in order to test the status quo, and having the ambition to go after particular dreams. While persistence is another key to winning as a team, that comes with a caveat: “Be persistent to see things through but also be attentive enough to calculate and assess the progress to know when to bench things.” If this sounds like you, be on the lookout for open positions at Odyssey on our website!

Thank you to Vivienne for telling us more about her team! We’re proud to partner with Odyssey Capital and help them build happy, high-performing teams. Check our open jobs to see if they’re hiring!