Our Process

Learn from doing

We believe that true behavior change comes from hands-on application and practice. To that end, Shortlist leads interactive, practice-based in-person training sessions.

Digital follow-up

We then provide ongoing support to employees so they can take what they’ve learned and apply it on the job. We support this practice by collecting data points across multiple metrics that allow us to provide targeted intervention to support new habit formation.

Measurable results

We work to ensure that individuals and companies are seeing dramatic improvements in practice and results as their employees progress through multiple levels of training and coaching.

Impact of our training

We use feedback from trainees and their managers to evaluate the relevance, understanding and application of concepts to trainee’s work. In addition to measuring learning and performance impact, we work with companies to define the business metrics that matter most to them and track how training is tied to improvement.

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