Contact Centre AgentAutoXpress Ltd
REPORTS TO: Contact Centre Team Leader
A Contact Centre Agent is the front line of the company to our customers, so exceptional GUEST service is critical. Providing product information, suggestive selling, and promoting period specials improves the customer experience and keeps them coming back. Contact Centre Agents are empowered to resolve customer issues to ensure the best possible experience to keep and even gain new customers.
EDUCATION, EXPERIENCE AND KNOWLEDGE
The minimum requirements for this job are:
About AutoXpress Ltd
AutoXpress is an East African, market leading importer, distributor and retailer of tyres, auto parts and accessories offering an extensive range of repair and maintenance services through a well-established network of 50+ outlets across Kenya, Tanzania, Rwanda and Uganda.
Learn more about AutoXpress Ltd and see other open jobs on their career page.