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Regional Training Lead
M-KOPAJob description
The Sales Team is looking for a dynamic field-based training lead who will be to deliver sales trainings as well as improve new Direct Sales Representatives -DSR- productivity covering Nakuru and the wider Central Kenya Region.
Key responsibilities include but not limited to;
- Responsible for ensuring direct sales representatives are trained with full documentation
- Custodian of Direct Sales Representative Onboarding Documentation- including being point person for all audits
- Work closely with Regional Manager and HQ sales support teams to ensure that knowledge and processes are working seamlessly throughout the region.
- Carry out trainings to Sales Executives and Field Sales Managers that supporting sales or new product roll out.
- Coach and develop Direct Sales Representatives to build their skills and effectively manage their performance.
- Accompany Direct Sales Representatives in meeting to assist in sales pitch.
- Responsible for providing reports to management to enhance visibility on field operations.
- Analyse performance results, identify, and implement improvements and/or corrective actions to increase target adherence and efficiency.
About M-KOPA
At M-KOPA, our aim is to increase access to life-improving technologies at huge scale. We do this through an innovative credit model – pay-as-you-go asset financing – of which M-KOPA was an early global pioneer. With offices in Nairobi, Kampala, Lagos, and London, M-KOPA serves over 1 million low-income households in Sub-Saharan Africa. Since its commercial launch in 2012, M-KOPA has made its name in off-grid solar power, providing customers with solar panels and solar-powered lights, televisions, radios, fridges, and more – this is often our customers' first access to electricity.
M-KOPA's affordable credit model can also be applied to assets beyond off-grid solar power, and in 2019, we began providing credit for smartphones, which enables our customers to move from feature phones to smartphones and improve their connectivity, communication, and information access. Today, smartphone financing is a rapidly growing business line – with enormous opportunities for innovation and increasing our customer impact.
M-KOPA currently employs over 1,000 full-time staff across its operating countries. We value progress, innovation, pragmatism, collaboration, and – most of all – our customers. We have been well recognised for our pioneering business model and scale.
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