Collections Agent
AmpersandRecruitment for this position is part of a very special project called the Off-Grid Talent Initiative, run by Shortlist in partnership with UKAID and the Carbon Trust. If you are hired for the position, not only will you join your new company but you will also become a part of the OGTI Clean Energy Leaders’ Community. This includes mentorship, peer network support, online training and other exclusive resources, as well as follow up over the length of your contract. Apply today, begin a career in the renewable energy industry with your new company, and become a part of the OGTI Clean Energy Leaders.
Job Title: Collections Agent
Department: Finance
Reports to: CFO
Job Purpose: The Collection Agent will carry out the company’s Loan Management System’s data entry processes and be responsible for managing their assigned portfolio of Rent to Own (RTO) contract loans within the system. Our customers are commercial motor-taxi drivers operating on slim margins and generally take home little money after a long and hard day of work. The Collection Agent will act as a liaison between Ampersand and customers to collect debts and resolve outstanding balances in accordance with the company’s policies and procedures. Their responsibilities include developing payment plans, communicating with debtors in order to begin and manage the recovery process, and negotiating debt payments. They may also be required to negotiate payment settlements on recoverable debt.
As a young and fast-moving company, we need someone who is both comfortable meeting challenges head-on today and creating new systems and processes for the future, building up the AmperFam to be the best team on the planet.
Ampersand is committed to gender equality in the workplace. They have so far more than doubled their female representation in their workforce over the past 10 months, and continuing this growth remains a key goal for the company.
With this in mind, Ampersand strongly encourages female applicants to apply.
Job Responsibilities:
Desired Characteristics:
Candidate Attributes:
About Ampersand
We bring cheaper, better motorcycles to the 5 million motorcycle taxi drivers in East Africa. Our bikes also happen to be electric. Our goal is to kick off the world's first mass-market shift from petrol to electric power in an entire vehicle fleet while improving rather than reducing vehicle performance. We're starting this process in Kigali, where 30,000 motorcycle taxis outnumber all other vehicles on the road combined.
By using a battery swap model, we make it cheaper to buy and operate an electric motorcycle than a petrol motorbike. Going electric will already double a driver’s income now, and leapfrog Africa towards a zero-carbon future.