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Credit Analyst- Global Role

Full time
Apply by 16 June 2021

Job description


Provide analysis, reporting, insights, and communications regarding credit performance of the company’s portfolio, customers, and products and services. This includes undertaking data analysis, conducting creative experiments, investigating causal drivers of issues, and preparing reports used internally and by external stakeholders. In liaison with the Credit Manager, the analyst shall provide key insights to influence credit behavior and performance.

The role is a global role, with a preference for experience in KE, UG, and/or NG


  • Work with credit managers and data analysts to formulate, investigate and answer key credit questions and provide quality analysis to inform management on the customer, product, and portfolio credit performance
  • Contribute to the development of reports to key stakeholders including senior management, the board of directors, and investors, including graphical analysis, presentations, and verbal and written communications.
  • Conduct and report on experiments and initiatives geared towards improving and maintaining a healthy credit performance across M-KOPA’s customer base, such as collections targeting, behavioral nudge campaigns, etc.
  • Contribute to the development of credit and financial models to be used by the business, including but not limited to bad debt modeling, debt collection processes, cash flow modeling, and loss rate assumptions
  • Monitor and report on key performance metrics on M-KOPA’s core products and pilots, including standard and non-standard forms of portfolio health and delinquency reporting, repayment rates, etc.
  • Liaise with other (typically more operational) departments to ensure that actions are appropriately carried out to execute on key initiatives to drive improved credit performance, reduce risk and improve accountability.


  • 3-5 years of work experience in an analytical role, such as a credit analyst, statistician, data analyst, or researcher
  • Credit, data, or financial analysis skills to effectively review and report on key performance metrics
  • Knowledge of lending business practices and consumer credit in emerging markets strongly preferred.
  • Strong interpersonal and presentation skills to effectively communicate with colleagues and senior stakeholders
  • A positive, learning-oriented attitude and capacity for self-empowerment and creative thinking
  • University degree preferably in a quantitative field, including statistics, engineering, accounting or economics
  • Proficiency in Excel, PowerPoint, Word, and understanding of statistics and quantitative methods required
  • Proficiency in data analytics and familiarity with visualization tools including SQL, R!, Python preferred


About M-KOPA

At M-KOPA, our aim is to increase access to life-improving technologies at huge scale. We do this through an innovative credit model – pay-as-you-go asset financing – of which M-KOPA was an early global pioneer. With offices in Nairobi, Kampala, Lagos, and London, M-KOPA serves over 1 million low-income households in Sub-Saharan Africa. Since its commercial launch in 2012, M-KOPA has made its name in off-grid solar power, providing customers with solar panels and solar-powered lights, televisions, radios, fridges, and more – this is often our customers' first access to electricity.

M-KOPA's affordable credit model can also be applied to assets beyond off-grid solar power, and in 2019, we began providing credit for smartphones, which enables our customers to move from feature phones to smartphones and improve their connectivity, communication, and information access. Today, smartphone financing is a rapidly growing business line – with enormous opportunities for innovation and increasing our customer impact. 

M-KOPA currently employs over 1,000 full-time staff across its operating countries. We value progress, innovation, pragmatism, collaboration, and – most of all – our customers. We have been well recognised for our pioneering business model and scale.


Learn more about M-KOPA and see other open jobs on their career page.

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