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Head of People

Maisha Meds
Full time
Apply by 06 August 2021

Job description

About the role

Maisha Meds is looking for a Head of People to join our team in September 2021. You will be responsible for helping to find, develop, motivate, and retain the team at Maisha Meds. You will act as a champion for the company culture and will support the company executives and team leaders to build a fun yet strongly performance-based culture at Maisha Meds, allowing the company to develop and grow quickly. In this role you will be responsible for all human resources related activities. 

This role is based in Nairobi, Kenya, with potential travel to Kisumu. You will report directly to the COO for this role, and provide indirect supervision of various team members based on the active portfolio. 

We want to make Maisha Meds a great place to work, where we build a great team, where people are challenged to do their best work, and where everyone can make a difference. As the Head of People you will be responsible for helping us build and support this exceptional group of people and support the company as it grows, ensuring that all staff understand how people-related decisions get made. The Head of People will be an essential part of a leadership team that is working to build a fun yet strongly performance-based and people-oriented culture at Maisha Meds and help us build out systems and processes for scale. 



  • Build out the recruitment process at Maisha Meds to ensure that applicants have a wonderful recruitment experience
  • Lead and support recruiting: Work with relevant teams to provide support for recruiting across levels

People & Culture

  • Build and lead people function: Work closely with the executive team to build out Maisha Meds’ people function, and drive projects aimed at improving team culture and performance across a growing number of country operations
  • Lead and support staff, managers and executive team in performance management
  • Provide useful data to help guide decision making, and allow the company to scale effectively and efficiently
  • Develop and rollout innovative approaches to retaining talent


  • Collaborate with leadership to identify and address training and professional development needs for Maisha Meds team members


  • Lead and support HR related administrative duties across the organization


  • Bachelor’s degree (minimum) in human resources, business, strategy, or other related field
  • Prior HR experience preferred but not required if the candidate has held a senior-level position at an innovative organization that places a strong emphasis on People
  • 4+ years work experience (minimum), with at least 2+ years in roles that have required significant coordination, communications, and people-related experience
  • Passion for building teams, finding talent, building relationships and tackling challenging people-related issues
  • Adaptability to a fast-paced working environment
  • Strong problem solving and interpersonal skills 
  • Growth mindset and enthusiasm for learning, feedback and continuous improvement
  • Humility and personal stability. We are looking for passionate professionals that combine strong leadership skills with good humor, patience, and a humble approach to service
  • Ability to roll up one’s sleeves and directly move projects forward
  • African country national
  • Leadership experience, drive, and willingness to mentor others on the team; experience in remote management a plus

Why you should join us

Maisha Meds aims to leverage technology to solve problems that affect millions of people across sub-Saharan Africa. We can promise you an opportunity to drive real, quantifiable change that literally saves lives. We are dedicated to our work and care deeply about our product’s impact. You’ll join our small and friendly team to grow Maisha Meds into a company serving tens of millions of people across East Africa.

Start date is September 2021, and compensation is commensurate with experience.


About Maisha Meds

Maisha Meds is an organisation dedicated to improving health care in Africa. We began full-time operations in 2017 and over the past few years has grown to support over 4 million patient encounters at over 1,200 pharmacies and drug shops annually across Kenya, Tanzania, Uganda, Nigeria, and Zambia. We are building the financial and technology infrastructure to enable global health funders to pay for health outcomes at the last mile, with an initial focus on malaria case management. Recent results from a randomised controlled trial with UC Berkeley showed that our programs lead to a statistically significant 350% increase in appropriate and high quality malaria care. Based on these results, we are planning to scale the technology to reach over 10,000 health facilities and 20 million patients, and to directly pay for health outcomes for 1 million patients annually by 2024. In addition, we are actively building programs to support injectable contraceptives, HIV pre-exposure prophylaxis, measles and HPV vaccines, malnutrition support, and safe water interventions.

Our work is funded by USAID Development Innovation Ventures, the Bill & Melinda Gates Foundation, the Children’s Investment Fund Foundation, Grand Challenges Canada, Pfizer, and others, and we are starting to build partnerships with multilateral global health funders, pharmaceutical companies, and national health insurance funds to have them pay us on a contract basis for health outcomes. We use data from our point of sale software to design programs that leverage financial incentives to improve uptake of high impact health products. And we measure our success by our ability to improve the quality and affordability of healthcare diagnosis, treatment, and prevention for low-income patients across Africa.

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