Job description

Maisha Meds is hiring! We’re looking for a Program Associate to join our team.

About the role

We are looking for an enthusiastic and diligent team member who would join the Loyalty Program team with a key focus on inventory and loss control operations in the Nairobi region and its environs.  The candidate should have experience in Pharmacy and inventory management or in a related space, ideally at the intersection of support for digital products. This candidate enjoys a fast-paced working environment, loves working with and interacting with customers, working with facilities for compliance and better stock management practices, as well as other team members to create a vibrant customer support culture at Maisha Meds. This candidate is a customer-centric individual whose mission is to build strong relationships with our partner pharmacies making them champions of our Program (Loyalty Program for life pharmacies). This candidate has strong communication skills and is driven to innovate new solutions on the go in response to customer needs.

This role is based in Nairobi with frequent travel to Kisumu. You will report to the Inventory and Loss Control Manager for this work.

Responsibilities

• Assisting with planning and conducting periodical inventory stock takes and spot checks at facilities and at internal warehouses
• Continuously review accuracy of inventory data in our systems and conducting data clean ups
• Assisting with weekly order fulfillment through our central warehouse 
• Undertaking investigation cases e.g fraud, pilferage and collusions, accurately and submitting findings within hours of completion of the same
• Participate in development, refining and implementation of systems used in tracking consignments
• Assisting with creating and organizing filing systems for inventory documents
• Conducting daily audits of transaction claims and providing sharing reports to relevant teams 
• Gain an understanding of the inventory and loss control processes of Maisha Meds’ Loyalty programs to ensure that systems are well aligned and information captured for Maisha Meds is up to accurate and supports ongoing efficiency improvement efforts
• Attending to ad-hoc loyalty program related requests and projects

Qualifications

• Academic qualifications, e.g. Diploma in Pharmaceutical technology. Additional training in supplies management or supply chain management is desirable
• 1-2 years experience in retail pharmacy or supply chain management or inventory management 
• Computer literacy. Proficient in Office applications (Word, Excel and Powerpoint)
• Experience in fast paced working environment 
• Ability to work under minimal supervision
• Exceptional communication
• Growth mindset and enthusiasm for learning, feedback and continuous improvement
• Self driven, team player with a positive attitude. Humility and personal stability. We are looking for passionate professionals that combine strong leadership skills with good humor, patience, and a humble approach to service

Why You Should Join Us

Maisha Meds aims to leverage technology to solve problems that affect millions of people across sub-Saharan Africa. We can promise you an opportunity to drive real, quantifiable change that literally saves lives. We are dedicated to our work and care deeply about our product’s impact. You’ll join our small and friendly team to grow Maisha Meds into a company serving tens of millions of people across East Africa.

Start date is September 2021, and compensation is commensurate with experience.