Job description

AMDA is an industry association made up of member companies. Currently, AMDA has 43 members, made up of minigrid developers who are expanding electricity access in 22 countries across Africa. In addition to the sector coordination and strengthening work that AMDA undertakes, we offer the following services to our members: (1) operational support, (2) matchmaking opportunities, (3) knowledge & resources, (4) visibility, and (5) events.

AMDA is looking for a dynamic professional to join its Member Engagement department to work with the Executive Team to design and execute AMDA’s member engagement and services strategy. AMDA has enhanced its value proposition to provide world-class support to our members based on their needs. This is an exciting time to join AMDA as we continue to build and improve services to companies who are on the front lines of rural electrification and energy access in Africa. Additionally, AMDA is expanding its membership to other types of companies that work in the sector to build a more cohesive minigrid industry. 

MEMBER ENGAGEMENT ASSOCIATE JOB DESCRIPTION

The Member Engagement Associate serves as one of the primary points of contact for all AMDA members and is ultimately responsible for ensuring the success of AMDA’s member engagement strategy. This role will focus on engaging with and providing valuable services to AMDA members, as well as identifying and recruiting prospective members. The Member Engagement Associate will focus on designing member services, with a focus on operational support programs and matchmaking opportunities, to support AMDA members to achieve sustainability and reach scale. A successful Member Engagement Associate will establish strong communication and engagement channels between AMDA members, staff, and minigrid sector stakeholders so that decision-makers have clear understanding of the barriers to and pathways for minigrid sector scale and sustainability.

WHAT YOU WILL MAKE HAPPEN 

• Contribute to the development of AMDA’s member engagement strategy and value proposition and be responsible for its execution. Goals will include but are not limited to:

1. Increasing visibility of AMDA members’ work and achievements through social media and other communications
2. Gathering and analyzing information on minigrid sector opportunities and sharing relevant information with members
3. Executing networking events for members
4. Implementing any programs that AMDA designs to support members’ operational needs

• Design and execute programs and new services for members. These programs will include operational support programs, such as CEO Roundtables, workforce development programs, and more, as well as events for the benefit of members, including side events at in-person conferences (e.g., cocktails, roundtable discussions, B2B networking sessions, etc.) or virtual events (e.g., webinars).
• Keep a pulse and become an expert on AMDA members and their needs through regular communications, synthesizing and escalating member needs to the executive team and other departments to inform AMDA’s work on policy, regulatory, & regional coordination, data & standards, and communications.
• Manage the AMDA member database, ensuring that member information, contact information, notes from member calls, and news are up-to-date and accessible to all AMDA staff.
• Create persuasive and visually-appealing member engagement materials (e.g., brochures, one-pagers, call scripts, membership application forms, surveys) for existing and prospective AMDA members.
• Represent AMDA at industry conferences and events (physical and virtual) to network and engage with existing and prospective members.
• Identify, review, recruit, and onboard prospective members. Identifying new members will involve mapping prospective members from different stakeholder groups and keeping accurate, detailed, and up-to-date notes on these members in the AMDA member database.
• Working closely with the Communications team, create content highlighting AMDA members’ news and/or achievements to be shared on AMDA’s social media channels. Content could be social media posts, videos, or other digital communications materials.
• Achieve KPIs, which will be defined in coordination with the Chief Growth Officer as part of AMDA’s Member Engagement strategy.
• Other duties as assigned.

WHAT YOU ALREADY HAVE

• 5 years of experience in some combination of operations, project design, and project management
• Proven success in business development and/or B2B sales & customer success
• Track record of executing complex projects with resourcefulness, creativity and excellence
• Experience working with people from diverse backgrounds and cultures
• Ability to work independently, proactively, and flexibly with an entrepreneurial spirit, time management and planning skills, and analytical and research skills
• Proficiency with the Microsoft Office Suites (Word, Powerpoint, and Excel) is required, experience with Google Workspace is a plus
• Authorization to work in Kenya

WHAT WOULD GIVE YOU AN ADDED ADVANTAGE

• Bi- or multi-lingual proficiency
• Experience in renewable energy and/or off-grid power solutions sectors, climate change and sustainability
• Experience working in small, startup-like work environments

WHAT ARE THE PERKS OF THE JOB

• Competitive remuneration
• Hybrid working conditions
• 20 business days holiday

WHY WORK WITH US

• AMDA is an international industry association supporting companies who are on the front lines of expanding electricity access.
• AMDA is an international, growing team.
• AMDA works with decision-makers across Africa, large corporations, development partners, and researchers to ensure that we achieve universal electricity access faster. 
• Be part of an organization that is changing Africa’s future for the better.