Careers

How to Ace Your Next Interview — Part 3: What to do post-interview to seal the deal

1200 900 Brenda Akinyi

Shortlist helps candidates find and apply to great jobs, and the best-fit candidates advance to interviews with employers. We’ve written a practical guide for job seekers like you, to make sure you put your best foot forward and feel prepared and confident for the big day! In this post, I’ll share tips for best practices during your interview. In case you missed them, check out the first two posts in this series — what to do before and during your interview.

So you just wrapped up your interview, and are feeling great about it! What can you do post-interview to seal the deal?

1. Take stock of your performance, and of your experience

Dedicate ten minutes to jotting down what you think went well, and what you could improve on the next time. If you were caught off-guard by any of their questions, take note so you can prepare an answer for future interviews.

Make sure you take time to reflect on how you felt about the experience, as well. Could you see yourself thriving in their office and working with the interviewers you met? If for some reason you feel you are no longer a fit, better to let them know now instead of at the end of the process.

2. Follow up promptly and persuasively

Be sure to send a personalized thank you note to each of the interviewers you met with, customizing the e-mail to include what you talked about and what you learned from each person. This is a crucial step — while sending thank you notes won’t ensure you get the job, failing to send them will cause the employer to doubt your interest and professionalism.

3. If you get a rejection

Even though you’re disappointed, be sure to respond promptly, thanking them for their consideration. Reflect on any feedback they shared about your performance, comparing this with your original post-interview notes.

Remember that the chosen candidate may eventually not accept the job offer and you could just be up next on the list. The employer may retain your information for consideration whenever there are other suitable openings in the future. They may also consider you for a different role altogether, if you’ve shown that you might be a better fit for a different position.

Regardless, if this is a company you really want to work for, try to maintain a positive relationship with the employer. You never know what could happen!

4. If you get the job🎉

Congratulations! No doubt your interviewing skills and etiquette helped you clinch the job offer. Way to go!

We hope this blog series helped you set yourself up for interviewing success. Even if you did not get the job offer, you can still have the comfort of knowing you fully prepared and tried your best. We would love to hear from you! What other career-related topics you would like to learn about in our next series? Let us know on our twitter handle.

Still looking for a new opportunity? take a look at our current openings with our partner organizations:

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How to Ace Your Next Interview — Part 2: The Interview

1200 900 Brenda Akinyi

Shortlist helps candidates find and apply to great jobs, and the best-fit candidates advance to interviews with employers. We’ve written a practical guide for job seekers like you, to make sure you put your best foot forward and feel prepared and confident for the big day! In this post, I’ll share tips for best practices during your interview. In case you missed it, check out this post on how to prep for your interview. Up next in the series — what to do after your interview to seal the deal.

So you landed an interview, prepared thoroughly, and just walked in the door — what do you need to do next to make sure you leave a lasting impression?

  1. Make a good first impression

Greet the receptionist and warmly introduce yourself and explain your appointment. When you meet the interviewer(s) give them a firm handshake and thank them for seeing you for an interview.

There may be small talk, be sure to follow the employer’s lead and let them guide the conversation. They are busy and might want to get right to the interview questions!

2. Pay attention to your body language

We can communicate a lot without uttering a single word, even if it’s subconscious. The right body language can help you give the impression that you’re confident, personable, and extremely interested in the conversation you have with each interviewer. A few tips:

  • Sit up straight and display your neck and chest area to show that you are open.
  • When using hand gestures, keep your hands above the desk and below the collarbone — any higher can make you appear frantic.
  • Keep your arms and legs uncrossed, as doing so can make you appear defensive and guarded.
  • Try to avoid fidgeting, which can make you seem nervous.
  • Be sure to maintain regular but not overly persistent eye contact throughout the interview.
  • Most importantly — smile! It creates a positive environment for both you and the interviewer, and can actually make you feel better throughout the conversation.

3. Be concise, focused, and yourself!

When the interviewer asks a question, it’s perfectly fine to collect your thoughts for a few moments before you respond. Make sure to answer each question truthfully and completely, but without rambling on for too long. Keep your knowledge of the company and open position in the forefront of your mind as you answer, making connections between your background and skills and what they’re seeking in this role.

4. What to do with panel interviews

If you find yourself in a panel interview, make sure you briefly address each individual with your gaze and return your attention to the person who has asked you a question.

5. Remember, you’re interviewing them too!

Most interviewers will give you an opportunity to ask questions at the end of your session. Don’t let this opportunity pass you up — not only does it give you the chance to learn more information, but it can show that you’re a critical thinker.

Some questions will flow naturally from the interview, but we recommend preparing a few in advance, too (see other ways to prepare in this blog post!). Some example questions include

  • I was excited to read that [element of their work culture] is a major part of your company culture. How have you experienced that during your time here?
  • How could I grow and evolve in this role in a way that would support the organization?
  • What is the biggest priority for your department/company right now? Any challenges?

6. Get to know the next steps

You can directly ask the interviewer what the next steps of the process will be. Avoid settling for the common “We’ll get in touch with you” response that places you in a passive position.

Should the interviewer give you such a response, you may politely ask them to give you a timeline within which you can expect feedback or to follow up with them.

We hope these tips will be helpful for you to keep in mind when you walk in for your next interview — you got this!!

We would love to hear from you! Share your tried-and-true interview tips on our twitter handle, and please let us know what other career-related topics you would like to learn about.

Are you looking for a new job opportunity? take a look at our current openings with our partner organizations:

Looking for a job? Check out the latest job openings

The Future of Work: Best of Times and/or Worst of Times?

1000 976 Paul Breloff
Our robot friends can now pluck petals.

I just capped off a frenetic three-week visit to the US, making stops in 7 different cities (if you can count my 20,000-person hometown of Lockport NY as a city — perhaps a stretch, though we do have the amazing Erie Canal Locks).

My trip was book-ended by two unique experiences. On the front end, I participated in a Young Leaders Conference put on by the Council for the United States & Italy, bringing together 51 professionals from 17 countries in Boston to discuss “The Changing Nature of Work and Its Implications for Individuals, Businesses and Society.” And on the back end, I sat on a panel at SOCAP in San Francisco, discussing “The Future of Work — and What’s Working Already.” Similar topics, but very different outlooks.

The first event in Boston focused on a series of thought-provoking questions about the way work is changing. We discussed the forces that are causing these changes, from gig-enabling marketplaces to offshoring to robotic and AI-driven automation to wealth concentration and the emergence of a new monopolistic order. We considered the havoc this is wreaking, at the level of income disparities, industrial re-ordering, loss of identity and self-esteem. And we queried: What on earth might we do about it?

The discussions were terrific, textured, and open — and a lot of fun. (Spoiler: Not sure we solved it.) However, at the end of the day, they more often than not tracked the pessimistic arc of most journalistic news stories and commentary: The world is changing, it’s creating more losers than winners, we should raise our fists and resist. And, I must admit, I often feel this way.

SOCAP presented another point of view: Amidst the doom and gloom, there’s hope and excitement. Amidst robots and machine intelligence, we are opening up new ways of democratizing opportunity and giving real people a chance to seize control of their destinies. Probably not surprising for SOCAP, which is held at Fort Mason, perched on the scenic northern tip of SF. It’s one of the only conferences where most meetings are had while staring out at the Golden Gate Bridge and Alcatraz, where you can always taste the ocean, and where you sometimes leave with a tan. Who wouldn’t bend towards world-beating optimism in those environs, and with the do-gooding, feel-gooding energy of over 3,000 global participants?

But now, back in India, free from the ideological pull of both experiences, I find myself drawn to and mulling over the lesser told story of the really cool stuff happening around the future of work: The future of how we learn new skills, pursue fulfilling careers without crushing student debt, discover and pursue awesome career pathways. Many of these sub-currents seem driven by entrepreneurs and enabled by modern technological possibility. Among the examples and trends that give me hope:

Viable, accessible alternatives to traditional, expensive four-year undergraduate degrees. There’s nothing wrong with a traditional liberal arts program (says the philosophy/psychology major…) but for many it’s a debt-ridden path to professional no-man’s land. One of my fellow SOCAP panelists (and Shortlist investor) Ryan Craig of University Ventures published a book called “College Disrupted,” which argues that online degrees and other higher ed alternatives will unbundle traditional degrees to offer a better deal for the majority of students in terms of graduation, employment, and wages. And he’s publishing another book next year on faster, cheaper, and better alternatives to college, identifying hundreds of new options.

An example is a program like MissionU, whose founder Adam Braun also joined our SOCAP panel. MissionU is a one-year program which combines training in-demand skills like data analytics and business intelligence with soft-skills like collaboration and critical thinking, financed with an income-share agreement requiring $0 upfront (repayment is taken as a % of income post-graduation).

An explosion of short-course options to upskill in areas like programming, data science, digital marketing, and more, offered by “boot camps” like General Assembly and Galvanize, online course providers like Udemy and Udacity, MOOC-aggregators like Coursera, and blended models like Upgrad. Almost anyone can catch up to the cutting edge with enough basic smarts, motivation, and tuition money (which can be, admittedly, steep).

New ways of combining upskilling and talent connection into one business model, especially in emerging markets. Companies like Andela (in Africa) and Revature (in US/India) combine talent screening and tech upskilling to find and train teams of engineers. (Ashwin Bharath, COO/Co-Founder of Revature, rounded out our panel at SOCAP.) These engineers get contracted out to global companies, like GitHub and Viacom, while staying on the books of Andela/Revature. Companies get lower cost talent, and young professionals get the opportunity to learn new skills and advance their careers on someone else’s dime.

Of course, it wouldn’t be a blog by me if I didn’t plug Shortlist, and how excited we are about facilitating a shift from pedigree-based to competency-based hiring. We see so many ways to use tech and data to make it easier for employers to see past the CV and instead assess true potential, ability, and fit, promoting a level economic playing field and helping companies and employees alike find a better match. In fact, we see this shift towards competency-based methods as integral to the success of many of the above ideas. Employers will need to reorient themselves from traditional proxies like 4-year degrees and name brand corporate experience to other signals of competency if programs like those at MissionU, General Assembly, and UpGrad are to reach their full potential.

Last but not least, I love to see a LOT more focus on building a career of meaning and impact, particularly among millennials. Perhaps I’m over-sampling the do-gooder set (too much time at SOCAP; Medium/Facebook/Google AI bots great at predicting my click propensity) but it really does seem like mission and meaning are more important to young professionals than ever. Getting rich quick and at all costs is no longer cool; making the world a better place is (though if you can do that while getting rich, that may be cooler still, according to my read of the zeitgeist). I see new articles and blogs every day focused on meaning at work, ikagai, and self-actualization. Companies like Imperative are trying to help companies lead with purpose.

Our data head Anshul’s (nonprofit) side hustle.

Even on my team at Shortlist, I love to see the extracurricular energy of my colleagues: Our data science head Anshul moonlights as the co-founder of GreatToAwesome, helping young Indian professionals build “careers of passion and impact”; and one of our first employees Ben launched a podcast Journey Down Discovery Lane, featuring guests with ideas for “becoming your best self.”

So, amidst the pessimism, there’s light! There’s cause for optimism! Maybe we can turn this thing around, and the future of work will be better than ever!

Even so: robots scare me…

ace your interviw

How to Ace Your Next Interview — Part 1: The Prep

1200 900 Brenda Akinyi

In my role as Applicant Care Associate in our Nairobi office, I’m here for candidates from start to finish of their applications — answering questions over phone and e-mail, and always making process improvements to make sure the Shortlist platform is candidate-friendly. I even offer advice on how to ace your interview when we find a job opportunity that’s right for you. 

Shortlist helps candidates find and apply to great jobs, and the best-fit candidates advance to interviews with employers. We’ve written a practical guide for job seekers like you, to make sure you put your best foot forward and feel prepared and confident for the big day! In this post, I’ll share tips for the first step of how to ace your interview — the preparation. 

Congrats on landing a job opportunity! Here’s how to ace your interview.

Have you showed up to an interview unprepared and actually thought you could ace it freestyle? I totally have, and the second I sat in front of the panel of interviewers, I realized it was probably the worst idea I’ve had in my entire career.

Here are seven tips to show you how to ace your interview by being  fully prepared and confident:

1. Read, research…stalk!

Whatever you’d like to call it, do what you need to do to make sure you have a thorough understanding of what the organization is all about. Here are some questions to consider as you research:

  • What is the company’s mission and vision?
  • What are the company’s products or services? Who are their clients or customers?
  • What’s their latest project/product launch/offer?
  • What is the company’s work culture? Will you be successful in that work style?
  • Have they won awards or been honored for some of their work?

Hosting interviews takes a ton of time and effort on the company’s part, and nothing turns off an employer more than a candidate who shows that they never took the time to learn the basics. It won’t matter how good you are on paper and how well you have presented yourself, you will lose points if you don’t have a solid understanding of their organisation. So do the research if you want to ace your interview! Remember:

“Opportunity does not waste time with those who are unprepared.”

― Idowu Koyenikan

2. Understand the necessary skills and key responsibilities of the role

During the interview, you must be able to show the employer that you have the necessary skill set required for the role. One way you can approach this is thinking through instances where you have utilized them in your previous work experience. If you’ve never done them before, think through how you would approach these new responsibilities.

Also note the responsibilities that the role would involve and provide examples of instances where you have engaged in similar tasks.

If you’re applying for the role from outside the industry or are pulling off a career switch, make sure to thoughtfully identify transferrable skills and emphasize them during the interview. For example, if you’d like to move from administrative work to an operational role, you could explain how needing to be extremely organised in your past jobs would serve you well in an operations position.

We design our job descriptions to thoroughly explain the role to applicants. Make sure you know the JD from front and back, and have thoughtfully considered how you match the must-haves.

3. Prepare some questions in advance

Most interviewers will give you an opportunity to ask questions at the end of your session. To avoid becoming flustered and having to make up questions on the spot, prepare them in advance, and write them down. Some example questions might be:

  • I was excited to read that [element of their work culture] is a major part of your company culture. How have you experienced that during your time here?
  • How could i grow and evolve in this role in a way that would support the Organization?
  • What is the biggest priority for your department/company right now? Any challenges?

Just remember — don’t ask questions that can be found on the company’s website. If you followed step one, you’ll already know everything there is to know 🙂

4. Plan what to carry

Ensure you have at least four copies of your CV with you, as you might not know what type of interview you will be having (it could be one-on-one, a panel interview, or something else entirely). It may seem unprofessional to the employer if you come empty-handed, assuming they will have made copies on their end.

You should be sure to carry a pen and notepad to note down information or questions that come up during the session.

5. Get your mind in the right place – to ace your interview

Before the interview, take some time to self-reflect and consider how you want to frame your past experience, strengths, and weaknesses to the employer. Know your personal and career journey inside out. Prepare your examples and references. And be authentic!

Even though you might be nervous, be sure to get a good night’s sleep! You do not want to find yourself distracted, tired, or yawning!

6. Look your best to feel your best

The right candidate should be hired based on their skills and potential, not their appearance. However, taking the time to look professional and polished can boost your confidence and help you ace your interview by feeling at ease on the big day.

Pick an outfit that is comfortable and fits well. Try to learn a bit about the company’s office culture when choosing your interview outfit. In certain industries like finance and consulting, most offices follow a business dress code, and you should as well. However, for smaller companies or startups, it’s possible that they have a much looser dress code in their office. If you show up in a suit and tie for a job at a startup in a coworking space, it could indicate that you don’t have a clear idea of their company culture and expectations.

7. Be on time

Always plan to begin your journey to the interview location early (even earlier than you think you need to!). Look up the location in advance or if need be, call the organization to confirm to avoid the mishap of missing the location.

If for some reason you are running late, call the interviewer or contact person at the organization and inform them, letting them know when they can expect you. You are better off calling in advance rather than showing up late without having communicated.

If you are unable to make it to the interview or are no longer interested in the position, ensure that you communicate this to the employer immediately upon receiving an interview invitation. Maintaining your professionalism in this kind of situation is always appreciated.

We hope that these tips on how to ace your interview will be helpful for you as you prepare for your next job interview . Here are the second and third posts in the series, about what to do during and after your interview!:

We would love to hear from you! Sign up for our newsletter and let us know what other career-related topics you would like to learn about.

Looking for a job? Check out the latest job openings

Shortlister Spotlight: Meet Lotika, Senior Business Operations Manager

900 900 Olivia Wold

At Shortlist, we love building our team almost as much as we love building yours! We have some pretty amazing people across our three offices who have a real passion for what they do and for the Shortlist mission.

Today we’re kicking off Shortlister Spotlights, a Q&A series to get to know some of our team members. First up is Lotika Baruah, a Senior Business Operations Manager in our Mumbai office!

Tell us about what you do at Shortlist:

As part of the Operations team (or as we like to believe, the heart of the organization!) we work on matching the best candidates to the right positions. This includes a lot of micro-functions like client management, research, creating custom screening questions, assessment design, and eventually reviewing applicants to find the best shortlist of candidates for the role. We also work closely with the product teams to improve operational efficiency and create a fabulous candidate experience.

What is your professional background, and what were you looking for in your next career step when you found Shortlist?

I have a background in HR and have worked across different sectors to scale their HR functions. Ironically the thing I have had the least experience in, prior to joining Shortlist, was recruitment. I have a Masters in Organization Development.

What’s your professional superpower?

I am a good problem solver!

Why is the Shortlist mission important to you?

In countries like India there is no scarcity of skilled talent, and a simple search on Naukri for a sales guy will fetch you over 3 million hits. In situations like these people with good resumes or those that have worked for bigger and better brands have an unfair advantage and get selected often without an objective review process. This is why the Shortlist mission is important to me. It gives every candidate a fair shot by asking them to demonstrate a given skill set as opposed to simply stating it on their resume.

What are three words or phrases you would use to describe Team Shortlist?

“Culture machine,” “fun,” and “always got my back.”

What do you like to do outside of work?

I am a crazy group games fanatic — Catan, Monopoly, Taboo, Heads Up, Mafia, Psych. It’s a safe outlet for the crazy competitor in me (though “safe” is using the word very loosely, if you ask my closest friends and family).

What’s your favorite Shortlist value? (Learn more about our values here!)

“Be a whole person.” I love the fact that a company is invested enough in your overall well-being (not just professional) to make it one of the core values. I live and embody this every day, and receive constant support from the team at Shortlist.

What’s your favorite Shortlist memory?

I have a ton of them. But my favorite so far is when all of us were working alongside the carpenters to get the office furniture in place. That was my first experience of living the startup dream!

We like to give high fives to recognize when our team members do something awesome. Now is your chance to make a public high five to a fellow Shortlister:

I have a couple of high fives — the biggest will always be to Rishabh and Ben — for hiring me to be a part of the Shortlist story, even though I was far from the perfect candidate on paper.

Also to Kriti, for being a constant de-stress pill in office, be it with Bollywood trivia quizzes or all of the amazing ‘quotable quotes.’

What are you currently reading, watching, or listening to?

I am currently thinking and dreaming Game of Thrones because of the latest season! I mostly read fiction, and I’m currently reading ‘If God Was a Banker’ by Ravi Subramanium.

Tell us about a candidate that inspired you:

There was a candidate that I had once shortlisted who was very different from the initial requirement shared by the client. However on speaking to him, he totally bowled me over with his application and performance over assessments. He is currently hired by the company and is responsible for an entire business unit. Candidates like him remind me of the Shortlist mission and what we are here to achieve.

How is Shortlist different than other companies?

You are the master of your own career here at Shortlist. If you want to do something, own it and get it done. With people in the team that are the best across their respective functions, the learning opportunity is massive. This is why Shortlist is different. You actually see yourself play a key role in building something big from scratch.

If you would like help building your team, let us help you. Shortlist offers a wide range of recruitment solutions that help companies build great teams.